2. REFUND & CANCELLATION POLICY
Refund and Cancellation Policy
1. Subscription Model
The Service is provided on a prepaid subscription basis.
Plans may include:
- 1, 3, 6 months
- 1, 3, 5 years
2. Cancellation
Users may cancel their subscription at any time.
Cancellation:
- stops future billing
- does not automatically trigger a refund
3. Refunds
Refunds are generally not provided, except in cases such as:
- duplicate payment
- technical error preventing access
Refund decisions are made at our reasonable discretion.
4. Service Access
Users retain access until the end of the paid period.
No partial refunds are guaranteed for unused time.
5. Exceptional Cases
We may consider refunds in exceptional circumstances.
6. Changes
We reserve the right to modify this policy.